THE CUSTOMER CONSENTS TO COLOR THEORY KEEPING THEIR CREDIT CARD INFORMATION ON FILE FOR FUTURE DEPOSITS, SERVICE CHARGES, AND NO-SHOW/CANCELLATION FEES. THE CUSTOMER UNDERSTANDS THAT THEIR CARD WILL NOT BE CHARGED WITHOUT PRIOR NOTIFICATION THROUGH TEXT OR EMAIL.

ANY APPOINTMENTS CANCELED OR RESCHEDULED MORE THAN 48 HOURS PRIOR TO THE SERVICE WILL NOT BE CHARGED.

ANY APPOINTMENTS CANCELED OR RESCHEDULED 24-28 HOURS PRIOR TO THE APPOINTMENT WILL BE CHARGED $50.

ANY SAME-DAY CANCELLATIONS WILL BE CHARGED $75.

ALL NO-SHOW APPOINTMENTS WILL BE CHARGED 50% OF THE SERVICE PRICE.

THE CUSTOMER UNDERSTANDS THAT IF THEY NO-SHOW TO OR DO NOT CANCEL THEIR APPOINTMENT PRIOR TO 48 HOURS OF SERVICE, THEIR APPOINTMENT DEPOSIT WILL BE FORFEITED, OR THEY WILL BE CHARGED THE APPROPRIATE CANCELLATION FEE, WHICHEVER APPLIES. IF THE CARD ON FILE IS UNABLE TO BE CHARGED, THE CUSTOMER HAS 24 HOURS FROM THE SERVICE DATE TO RESOLVE THE FEE BEFORE FURTHER ACTION IS TAKEN.

THE CLIENT UNDERSTANDS THAT IF THEY DO NOT ARRIVE WITHIN 15 MINUTES AFTER THE SCHEDULED APPOINTMENT TIME, THE SERVICE WILL BE MARKED AS A NO-SHOW AND THE CANCELLATION FEE WILL BE CHARGED.

EXTENSION CLIENTS ONLY:

THE CLIENT UNDERSTANDS THAT EXTENSION DEPOSITS ARE NON-REFUNDABLE; THEY MAY BE TRANSFERRED TO FUTURE HAIR EXTENSION PRODUCTS. THEY CANNOT BE APPLIED TO ANY OTHER SERVICE.

Cancellation Policy